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Product Discovery Basics: Everything You Need to Know

Product Discovery Basics: Everything You Need to Know

Product discovery is becoming a trendy topic in the world of digital products. Why? What is it? And what do you need to know about it? I’ve got you covered. This article will cover the ins and outs of product discovery. What is Product Discovery? We typically define product

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Building a Multi-Agent Platform at Gradient Labs on Just Now Possible with Teresa Torres.

Automating the Full Customer Support Iceberg: How Gradient Labs Built a Multi-Agent Platform

Listen to this episode on: Spotify | Apple Podcasts What happens when a customer reports a stolen credit card? The frontline answer is simple—freeze it. But underneath lies a cascade of follow-ups: dispute filings, fraud investigations, merchant communications, and proactive outreach to gather more details. Most AI support tools handle

End of Year Reflection - All Things Product Podcast with Teresa Torres & Petra Wille

End of Year Reflection - All Things Product Podcast with Teresa Torres & Petra Wille

Listen to this episode on: Spotify | Apple Podcasts In this episode of All Things Product, Petra Wille and Teresa Torres dig into their end-of-year reflection practices — the ones they've refined over decades of product work, personal growth, and plenty of nerdy experimentation. They compare how their processes started,

Get the product trio’s guide to a structured and sustainable approach to continuous discovery.

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Let's Read Continuous Discovery Habits Together (January 2026)

Continuous Discovery Habits turns five this year! And what a run it's been. Over 135,000 people have bought the book. And thousands of teams are putting the habits into practice. But I know it's not easy. It can feel like you are the lone champion

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2026 Product Conference List

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How to Build AI Workflows with Claude Code (Even If You're Not Technical)

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How to Choose Which Tasks to Automate with AI (+50 Real Examples)

Just Now Possible with Teresa Torres - Lessons from 9 AI product teams: Stack Overflow, eSpark, Nurture Boss, Arize, Neople, Zencity, Trainline, Incident.io, and Xelix

Lessons from 9 AI Product Teams: Emerging Themes from Just Now Possible

How to Use Claude Code Safely: A Non-Technical Guide to Managing Risk

How to Use Claude Code Safely: A Non-Technical Guide to Managing Risk

Stop Repeating Yourself: Give Claude Code a Memory

Stop Repeating Yourself: Give Claude Code a Memory

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Product Trios: What They Are, Why They Matter, and How to Get Started

Product Trios: What They Are, Why They Matter, and How to Get Started

Product trios are cross-functional product teams who are responsible for both deciding what to build and then building it. The goal is for a product trio to represent balanced perspectives while still remaining as small as possible to facilitate and expedite collaborative decision-making. In this article, we’ll cover what

Opportunity Solution Trees: Visualize Your Discovery to Stay Aligned and Drive Outcomes

Opportunity Solution Trees: Visualize Your Discovery to Stay Aligned and Drive Outcomes

Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and

Shifting from Outputs to Outcomes: Why It Matters and How to Get Started

Shifting from Outputs to Outcomes: Why It Matters and How to Get Started

A clear outcome sets the scope for discovery. It defines how much latitude a team has to explore. It sets a clear measure of success. But many teams struggle to set the right outcome. Whether they have a hard time negotiating with stakeholders, feel pressure to commit to multiple outcomes,

Customer Interviews: How to Recruit, What to Ask, and How to Synthesize What You Learn

Customer Interviews: How to Recruit, What to Ask, and How to Synthesize What You Learn

Customer interviewing is one of the most valuable activities a product team can do. It’s simply the easiest, most sustainable way of learning about your customers and what they need. This knowledge gives teams a competitive advantage that compounds over time. Whether you are brand new to conducting customer

Assumption Testing: Everything You Need to Know to Get Started

Assumption Testing: Everything You Need to Know to Get Started

A regular cadence of assumption testing helps product teams quickly determine which ideas will work and which ones won’t. It’s one of the highest value activities we can do. And sadly, most product teams don’t do any assumption testing at all. And those that do, don’t

A quote card from Marty Cagan that says: “The product operating model applies to how products are built, how problems are solved, and deciding which problems to solve.”

The Product Operating Model Explained: From Pilot Teams to Full Transformation

Audio Version ($) The product operating model is everywhere these days. Since Marty Cagan and the Silicon Valley Product Group released TRANSFORMED: Moving to the Product Operating Model in 2024, it’s become nearly impossible to attend a product conference, scroll through LinkedIn, or walk to the office water cooler without

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Product In Practice

Product In Practice

Assumption Testing

Assumption Testing

Customer Interviews

Customer Interviews

Organizational Change

Organizational Change

Product Trios

Product Trios

Defining Outcomes

Defining Outcomes

Opportunity Solution Tree

Opportunity Solution Tree

Product Requirements

Product Requirements

Hiring / Getting Hired

Hiring / Getting Hired

Decision Making

Decision Making