Saying no is a huge part of excelling in your product practice. If you say yes to every request that comes your way—whether from customers, salespeople, or executives—you can quickly […]
Product Talk Is Growing: Meet New Instructor Ellen Juhlin
Product Talk’s North Star metric is to increase the number of product trios who adopt a continuous cadence to their discovery work. Teresa shared this goal at the beginning of […]
Product in Practice: Opportunity Mapping Led to a 20% Lift in LTV at Grailed
What do your customers care about? This seems like a simple enough question, but many product teams struggle to answer it honestly. Often the first instinct is to frame an […]
Product in Practice: Mapping Opportunities at trivago
A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. […]
Product in Practice: Automating Customer Interview Recruiting at Zonar Systems
Not having enough time is one of the main reasons people say they can’t interview customers every week. And this is not just an empty excuse—most product people’s calendars are […]
Tools of the Trade: A Look at Pendo’s Discovery Tech Stack
The beauty of continuous discovery is that there’s no single right way to do it. This is why Teresa often talks about guiding principles and core concepts, but encourages everyone […]
Product in Practice: Assumption Testing with Engineers at Orion Labs
Engineers are often reluctant to participate in discovery. This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the […]
Looking for a Product Job? Here’s How to Assess a Company’s Continuous Discovery Habits
No company is perfect, especially when it comes to continuous discovery. But some companies are decidedly better than others. No company is perfect, especially when it comes to continuous discovery. […]
