I love that Marty Cagan and Jeff Patton have long been advocates of dual-track development. Their efforts have helped to shape the ongoing conversation about the evolution of product discovery. […]
How to Take Notes During Customer Research Interviews
For those of you following along, I’ve been conducting interviews to understand the life of a product manager. If you need to catch up, you can see my initial call […]
Why You Are Probably Interviewing the Wrong People (And How to Fix It)
Last Wednesday I put out this call to product managers to participate in a research study about the life of a product manager. I am overwhelmed by the response. In […]
Are You a Product Manager? Let’s Talk
Long-time readers know that I value user-centered design. I advocate for constant contact with your customers. I encourage product managers to immerse themselves in their customer’s world until they feel […]
Video: How One Chief Product Officer Is Reinventing Product Management At Her Company
A few months ago, I sat down with Hope Gurion, Chief Product Officer at CareerBuilder, to talk about her team, how they work, and how she stays current in the […]
Why Drawing Maps Sharpens Your Thinking
“Could it have been the drawing of maps that boosted our ancestors beyond the threshold which the other apes just failed to cross?” – Richard Dawkins Have you ever wondered […]
Why You Aren’t Learning As Much As You Could From Your Experiments
I love that A/B testing has become so popular. It’s an important tool in our toolbox. But it frustrates me that we use it so poorly. Most teams make one […]
Product Managers, Level Up Your Problem-Solving Skills
I’ve never met a product manager who doesn’t want to get better at what they do. The challenge is not in the desire, but in putting that desire into action. […]
