Customer interviews are one of the most impactful activities a product team can do. But only if we use the right methods. Customer interviews are one of the most impactful […]
Join 4 New Events on Continuous Discovery with Teresa Torres (March 2024)
I’m hosting several free events over the next two weeks. I’d love for you to join one of them. March 25th: The What & Why of Continuous Discovery In this […]
The Interview Snapshot: How to Synthesize and Share What You Learned from a Single Customer Interview
When you start interviewing customers every week, it’s easy to get overwhelmed by how much you are learning. When we use our customer interviews to collect specific stories about past […]
2024: Focusing on Finding Joy in My Work
Happy New Year! Every year, I kick off January with an update on how the year went and I share my plans for the upcoming year. This year is going […]
Ask Teresa (and the Community): What Do You Do With Stakeholder Feature Requests?
Let’s say you’ve got a good thing going with continuous discovery. You’re creating a regular habit of talking to customers, you’re identifying opportunities and assumptions and building out your opportunity […]
Opportunity Solution Trees: Visualize Your Discovery to Stay Aligned and Drive Outcomes
Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. Opportunity solution […]
The Power of Opportunity Solution Trees: 7 Key Benefits Revealed
Opportunity solution trees are a simple way of visually representing the paths you might take to reach a desired outcome. The root of the tree is your desired outcome—the business […]
No Time for Discovery? Here’s How to Fix It.
It’s true that discovery takes time. Interviewing customers, building opportunity solution trees, running assumption tests—these are all activities that take your attention away from delivery. But I’m also a firm […]
