As product managers, we communicate with everyone: engineers, designers, sales, account managers, marketing, you name it. Our products are complex and we are seen as the resident experts. We clarify […]
How To Talk To Your Customers (Despite Henry Ford and Steve Jobs)
“If I’d asked customers what they wanted, they would have said a faster horse” – Henry Ford (supposedly) “It’s really hard to design products by focus groups. A lot of […]
The “Why” Behind Product Feedback
I was talking to a startup founder recently and he was telling me about the feedback he was getting on his recent product launch. To keep things simple, we’ll describe […]
How to Frame Your Product Vision
More often than not, I see product managers frame their product vision as a solution – sometimes even as a solution without a clear problem. In some cases, this happens […]
Great Product Books: Where To Get Started
I often get asked for book recommendations related to product management. This is a hard question to answer. There are a lot of great books out there. But I think […]
What Product Assumptions Are You Making?
When a team sets out to develop a product, they generate a series of hypotheses. In my experience, good teams are explicit about these hypotheses and test them before they […]
Turning Big Ideas Into Great Products
I love seeing big ideas turn into great products. In this talk, Jack Dorsey talks about the big idea that eventually led to Twitter and his new big idea behind […]
