Regular touch points with customers are a pillar of continuous discovery. If you’re not regularly talking directly with your customers, you increase your risk of building a product that no […]
Ask Teresa: My Sales Team Won’t Let Me Talk To Customers. What Now?
The product trio leads discovery. But this doesn’t mean that other teams aren’t involved. Being thoughtful about product discovery means staying on good terms with others throughout your company. You […]
How Continuous Discovery Works (and Doesn’t) in Early-Stage Startups
“I get that the continuous discovery habits framework works well for mature products, but does it work for early-stage startups?” This question always surprises me. I spent all of my […]
Ask Teresa: What Are the Best Customer Interview Questions?
We recently launched the Ask Teresa series on Product Talk, where I tackle common questions and challenges that I hear from people as they begin to adopt continuous discovery. Find […]
Discovering Solutions: Quickly Determine Which Ideas Will Work (And Which Won’t)
Visualizing discovery work with an opportunity solution tree has been a game-changer for both me and the teams that I work with. It’s a simple visual that packs a lot […]
Ask Teresa: How Do You Select Customers for Customer Interviews?
Welcome to the next installment of Ask Teresa, the column where I address common questions about continuous discovery. If you’d like to see the other posts in this series, you […]
Ask Teresa: Who’s Responsible for What in the Product Trio?
As a product discovery coach, I get asked a lot of questions. This makes complete sense—as people read my book, take one of my courses, go through my training, or […]
Scaling Impact: A Look at the Year Ahead (2022)
Happy New Year! I’m excited for 2022. Every December, I take several weeks to reflect on the ending year and to look forward to the year ahead. For the past […]