For years, I’ve shared that Product Talk’s primary outcome is to increase the number of product teams who adopt a continuous cadence to their discovery work. This has been our […]
Product in Practice: Mapping Opportunities at trivago
A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. […]
Ask Teresa: What if Your Buyers Aren’t Your Users?
At its core, product discovery is a simple concept. By talking to our customers regularly, we can collect insights into their unique problems, needs, and desires (or what I often […]
Ask Teresa: How Do You Get Your First Product Job Without Experience?
Landing your first or even your second job in product can be really tricky. Many candidates encounter a Catch-22 situation: Most companies only want to hire product managers with experience, […]
Ask Teresa: What Should You Do With Insights That Don’t Come from Customer Interviews?
Regular touch points with customers are a pillar of continuous discovery. If you’re not regularly talking directly with your customers, you increase your risk of building a product that no […]
Product in Practice: Automating Customer Interview Recruiting at Zonar Systems
Not having enough time is one of the main reasons people say they can’t interview customers every week. And this is not just an empty excuse—most product people’s calendars are […]
Ask Teresa: My Sales Team Won’t Let Me Talk To Customers. What Now?
The product trio leads discovery. But this doesn’t mean that other teams aren’t involved. Being thoughtful about product discovery means staying on good terms with others throughout your company. You […]
Tools of the Trade: A Look at Pendo’s Discovery Tech Stack
The beauty of continuous discovery is that there’s no single right way to do it. This is why Teresa often talks about guiding principles and core concepts, but encourages everyone […]
