Jim, like many product mangers, spends most of his day with his engineering team. He clarifies requirements, triages bugs, and seeks out hidden dependencies. Sally, on the other hand, spends […]
Your Title Doesn’t Matter
If you’ve been reading Product Talk for long, you’ve probably noticed that I sometimes blur the lines between product management and user experience design. I started out as an interaction […]
Fix Delivery to Make Time for Discovery
“How do we know if we are building the right things?” “We are building feature after feature but to what end?” “How do we know what customers really want or […]
How to Cultivate Curiosity and Build Better Products
Imagine you are sitting in a meeting. You are in the middle of a heated debate with your head of sales. A customer is adamant they need a feature in […]
What You Should Clarify and Communicate as a Product Leader
On Monday, I outlined what I think are the three pillars of building great products: a clear vision, sound decision making, and developing the right team. Today, I want to […]
What We Can Learn From Facebook About Managing Change
Does this sound familiar? You spend weeks researching a problem. Your team whiteboards multiple solutions. You user test each one. You build the best one. And despite great feedback from […]
Is This a Dialogue Or a Discussion?
Have you ever been in a brainstorming meeting where the group gets stuck on one idea? They just want to run with it at the exclusion of all else. If […]
How To Find Common Ground When Engineers Don’t Like Features
Have you ever found yourself in an argument with an engineer about the value of a feature? Take a look at the following exchange: Engineer: I don’t think we should […]
