I get asked all the time, “How much time should we spend in discovery?” I have two problems with this question. First, it assumes you do discovery first and then […]
What a Good Continuous Discovery Team Looks Like [Case Study]
One of my favorite parts of Mind the Product London this past fall was meeting a product manager and a designer who I had coached in the prior year. We […]
Stop Validating & Start Co-Creating
Meet Sally and Pam. Sally is a product manager, Pam a user experience designer, and they are working on a new mobile app. They’ve conducted customer interviews, defined their MVP, […]
This Keystone Habit Will Fuel the Rest of Your Continuous Discovery Habits
I love working as a discovery coach. I work with dozens of teams at several companies spanning many industries. I coach each team—a product manager, a design lead, and a […]
How Compare and Contrast Decisions Lead to Better Product Outcomes
This past week I was in London speaking at Mind the Product. As usual, the Mind the Product team hosted a phenomenal event. You can watch the video here: Full […]
3 Best Practices for Adopting Continuous Product Discovery
It’s easy to think you already do continuous product discovery. Most of the teams that I work with come into coaching thinking that they don’t need help. They’ve read the […]
Managing Product Teams for Success
I’ve been thinking about the challenges of managing product teams by outcomes. Most leaders want their teams to have the autonomy to go after an outcome, but they struggle with […]
The Ladder of Evidence: Get More Value From Your Customer Interviews and Product Experiments
One of the best signs of an effective product team is a regular cadence of customer interviews and product experiments. But it’s not enough to simply check the box on […]
