Last Wednesday I put out this call to product managers to participate in a research study about the life of a product manager. I am overwhelmed by the response. In […]
Ask About the Past Rather Than the Future
At SXSW this year, I met a startup founder, a former fitness trainer, who was about to launch an online business offering personalized gym workouts. I liked that he had […]
How To Develop Your Active Listening Skills
Have you ever found yourself disagreeing with someone about what was said? Perhaps you and one of your coworkers watched a user interview and you walked away with two different […]
5 Steps For How To Develop Empathy
Empathy made my list of Top 7 Traits of a Good Product Manager. So let’s take a look at what it is and how to develop it. As we learned […]
Ignore the Competition, Talk to Your Customers Instead
I love this post, Do You Care More About the Customers or the Competition?, by David Meerman Scott on Web Ink Now. Take a minute. Go read it. Everywhere I’ve worked, people […]
How To Talk To Your Customers (Despite Henry Ford and Steve Jobs)
“If I’d asked customers what they wanted, they would have said a faster horse” – Henry Ford (supposedly) “It’s really hard to design products by focus groups. A lot of […]
The “Why” Behind Product Feedback
I was talking to a startup founder recently and he was telling me about the feedback he was getting on his recent product launch. To keep things simple, we’ll describe […]
