If you want to make continuous interviewing part of your discovery, you have to automate the recruiting process. It sounds simple, but that doesn’t mean it’s easy. If you want […]
Tools of the Trade: Switching from Miro to Jira Product Discovery for Opportunity Solution Trees
I recently sat down with the Consider and Contact team at Hemnet to discuss why they switched from Miro to Jira Product Discovery for building their opportunity solution trees. This […]
Tools of the Trade: Using Pendo to Manage Customer Requests
When you’re building a product, you can easily get overwhelmed by ideas. There are the ideas your product trio comes up with based on your discovery work, the ideas that […]
Tools of the Trade: Finding People to Interview Before You Have Customers
The foundation of continuous discovery is weekly touchpoints with customers. These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. […]
Tools of the Trade: Visualizing Discovery with Opportunity Solution Trees
The opportunity solution tree helps visualize all the work that goes into continuous discovery. Instead of relying on someone else (like a coach or leader) to tell them what to […]
Tools of the Trade: Using Personal Knowledge Management to Solve Problems and Boost Creativity
The world of digital products is evolving quickly. Whether you’re trying to keep track of everything you learn about your customers during continuous discovery, keep tabs on the latest thought […]
Tools of the Trade: Recruiting Customer Interview Participants
When it comes to continuous discovery, there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the […]
Tools of the Trade: A Look at Pendo’s Discovery Tech Stack
The beauty of continuous discovery is that there’s no single right way to do it. This is why Teresa often talks about guiding principles and core concepts, but encourages everyone […]